NHTSA Complaint #11254264 — 2017 JEEP COMPASS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11254264
Vehicle 2017 JEEP COMPASS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 89,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

TL* THE CONTACT'S DAUGHTER WAS DRIVING A 2017 JEEP COMPASS. WHILE DRIVING 10 MPH, THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, THE OVERHEAT WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY THIRTY SECONDS AND THEN TURNED OFF. THE VEHICLE WAS TAKEN TO MANHATTAN JEEP (629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE DUPLICATED. THE FAILURES RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST, WHICH FAILED TO DUPLICATE THE FAILURE AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

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