NHTSA Complaint #11254252 — 2017 JEEP WRANGLER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11254252
Vehicle 2017 JEEP WRANGLER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I BOUGHT A BRAND NEW 2017 JEEP WRANGLER MANUAL TRANSMISSION 4 WEEKS AGO. THE CAR POPS OUT OF REVERSE AND GRINDS TERRIBLY. WE TOOK IT TO THE DEALER. THEY, AT FIRST, SAID FOR SURE, SOMETHING WAS WRONG. THEN TRIED TO TELL US THAT THAT WAS 'NORMAL' FOR 2017 MODELS. WE DISAGREED AND MADE THEM KEEP DIGGING. AFTER LOOKING AT NUMEROUS COMPLAINTS ON FORUMS ABOUT THE 2017 TRANSMISSIONS POPPING OUT OF REVERSE, THEY FINALLY AGREED SOMETHING IS WRONG. NOW THEY HAVE HAD MY CAR 5 DAYS AND THEY ARE DRIVING IT AND NOW STATE THE PROBLEM IS GETTING WORSE. THE SERVICE DEPARTMENT IS STARING THAT THIS IS A TREND WITH 2017 TRANSMISSIONS. THEY STILL DON'T KNOW WHAT TO DO WITH MY BRAND NEW CAR. I DON'T WANT A NEW TRANSMISSION BECAUSE THE 2017 ARE HAVING THIS ISSUE AND MY BRAND NEW CAR SHOULDN'T HAVE A REBUILT TRANSMISSION IN EITHER. JEEP NEEDS TO DO SOMETHING ABOUT THIS.

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