NHTSA Complaint #11254232 — 2013 FORD EDGE

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH ON AN INCLINE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT STATED THAT THE VEHICLE STARTED ROLLING BACKWARDS. THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE KEPT ROLLING BACKWARDS. THE BRAKE PEDAL WAS DEPRESSED AND STOPPED THE VEHICLE. THE GEAR SHIFT SELECTOR WAS PLACED IN THE PARK POSITION AND THE VEHICLE WAS TURNED OFF. AFTER A WHILE, THE VEHICLE WAS RESTARTED AND VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO PARKWAY FORD (LOCATED AT 2104 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, (877) 836-4271) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. THE VIN WAS INVALID.