NHTSA Complaint #11254153 — 2014 FORD FUSION

TL* THE CONTACT OWNS 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:18V169000 (POWER TRAIN). THE VEHICLE WAS TAKEN IN FOR THE RECALL REPAIRS AND WAS INFORMED FROM THE DEALER CHINO HILLS FORD 4480 CHINO HILLS PKWY, CHINO, CA 91710 (909) 203-5700 THAT THE CLUTCH NEEDED TO BE REPLACED. THE CLUTCH WAS REPLACED 3 TIMES BUT THE FAILURE REOCCURRED MULTIPLE TIMES WITH THE POWERTRAIN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER THE CLUTCH WAS REPLACED 3 TIMES THE GEAR SHIFT FROM 2ND TO 3. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND TURN THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHICH NO FURTHER ASSISTANCE WAS TAKEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS AVAILABLE FOR THE REPAIRS TO BE MADE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.