NHTSA Complaint #11254071 — 2015 DODGE DART

VEHICLE IS UNDER RECALL ALREADY, ITS STUCK IN NEUTRAL, THE GEAR SHIFT MOVES BUT THE TRANSMISSION ISN'T CHANGING GEAR. TOOK IT TO DEALERSHIP AND THEIR GIVING ME PROBLEMS EVEN LOOKING IT UP TO VERIFY THE RECALL AND TO INSPECT IT. THEY AGREED TO GIVE ME A RENTAL CAR AFTER THEY VERIFY THE RECALL BUT TOLD ME IT COULD BE WEEKS TILL THEY HAVE TIME TO EVEN LOOK AT IT. THEY CLAIM THEY HAVE MANY OTHER CARS THAT NEED REPAIRED AND THIS WASN'T A TOP PRIORITY. SO MY CAR IS AT THE NEAREST DEALERSHIP TO WHERE I BROKE DOWN, WAITING FOR THEM TO HAVE THE TIME TO EVEN VERIFY THE RECALL? I WAS UNDER THE UNDERSTANDING RECALLS SHOULD BE PERFORMED AND COMPLETED ON A TIMELY MANNER, BUT IM BEING PUT ON THE BACK BURNER BECAUSE THIS IS A RECALL AND IM NOT PAYING OUT OF POCKET FOR IT SO ITS NOT A HUGE CONCERN FOR THEM. I WAS TOLD BY DODGE IF I DIDNT LIKE THE WAIT I COULD GO ELSEWHERE. I CANT. THE CAR IS STUCK IN NEUTRAL SO ITS STUCK AT DODGE UNLESS I PAY TO TOW IT TO A DIFFERENT DEALERSHIP.