NHTSA Complaint #11253786 — 2014 HONDA CIVIC

MY CAR HAS 41K MILES ON IT. WHILE I WAS DRIVING, THE A/C SUDDENLY STOPPED WORKING AND HOT AIR WAS BLOWING. I ALSO HEARD A RUMBLING NOISE COMING FROM THE ENGINE. I TOOK IT TO A MECHANIC A DAY LATER, AND AFTER A FULL DAY OF DIAGNOSTICS, THEY DETERMINED THE ENTIRE AC COMPRESSOR UNIT NEEDS REPLACING. THEY COULD NOT FIND THIS PART FROM ANY DEALER, AND NONE OF THEM HAD A RELEASE DATE FOR THE PART COMING IN. THERE WERE ALSO NO AFTER MARKET MODELS OF THIS PART MADE. THEY CONTACTED HONDA DIRECTLY WHO SAID THEY ARE RELEASING SOME 9/29/19 AND YOU CAN PUT A DEPOSIT DOWN, BUT THERE IS NO GUARANTEE TO RECEIVE ONE BECAUSE OF HOW MANY PEOPLE NEED THIS PART. SEVERAL PEOPLE TOLD ME THAT IF NONE ARE IN STOCK, AND SO MANY PEOPLE ARE HAVING THIS ISSUE, IT LIKELY MEANS THERE IS AN ISSUE WITH THE PART, AND HONDA MAY BE HOLDING OFF ON RELEASING MORE. IT IS UNSAFE TO DRIVE MY CAR CURRENTLY BECAUSE IF THE AC COMPRESSOR UNIT LOCKS UP IT COULD AFFECT THE ENTIRE BELT WHICH CONNECTS ALL PARTS OF MY CAR, CAUSING IT TO BE COMPLETELY UNABLE TO DRIVE. I ALSO LIVE IN TEXAS, AND IT IS IN THE 100S, AND I DON'T HAVE AC WHICH IS A HEALTH AND SAFETY CONCERN AS WELL.