NHTSA Complaint #11253603 — 2014 AUDI Q7

AT 40,398 MILES THE CRANKSHAFT DAMPENER PULLEY FAILED BREAKING OFF AT THE HARD RUBBER CENTER IN TURN THROWING THE SEPENTINE BELT. AT THAT POINT POWER STEERING WAS LOST ALONG WITH ALL OTHER FUNCTIONS DRIVEN BY THE SEPENTINE BELT. AN INTERNET SEARCH TURNED UP A NUMBER OF AUDI OWNERS HAVING THE SAME HAPPEN TO THEM BETWEEN 40 TO 50,00 MILES. THIS SAFETY FAILURE AT SUCH LOW MILEAGE IS UNWARRANTED. THE REPLACEMENT PART APPEARS TO HAVE BEEN REDESIGNED AND MORE ROBUST .. AUDI MUST REALIZE THAT THE ORIGINAL PART WAS FAULTY. FOR ME, THANKFULLY IT HAPPENED WHILE I WAS STOPPED AT A TRAFFIC LIGHT AND NOT TRAVELING AT SPEED ON THE HIGHWAY.