NHTSA Complaint #11253564 — 2014 FORD EDGE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11253564
Vehicle	2014 FORD EDGE
Component	SEATS
Date of Incident	August 30, 2019
Date Filed	September 6, 2019
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHEN ACCELERATING, THE DRIVER'S SEAT ROCKED UPWARD AND I ALMOST LOST CONTROL OF THE CAR. THE REAR OF THE SEAT REMAINED ATTACHED TO THE RAIL. THE DIAGNOSIS PER THE FORD DEALER WAS THAT THE SEAT RAILS WERE FAULTY AND NEEDED TO BE REPLACED. THIS IS A 2014 MODEL CAR, AND I HAVE NEVER HAD SUCH AN ISSUE AFTER OVER 40 YEARS OF DRIVING.

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