NHTSA Complaint #11253290 — 2018 JEEP RENEGADE

NEW JEEP RENEGADE, EXCESSIVE OIL CONSUMPTION ON 2.4L MULTIAIR ENGINE. THERE IS POTENTIAL FOR LOW OIL SENSORS TO SHUT DOWN ENGINE IN TRAFFIC, OR WORSE FOR ENGINE TO FREEZE UP. MY FIRST INCIDENT WAS AT 2800 MILES, 2500 SINCE OIL CHANGE. THE ENGINE WAS 3.5 QUARTS LOW. FEARING DAMAGE OR SHUT DOWN I TOPPED IT OFF AND TOOK IT TO THE DEALER. DEALER ONLY CHECKED THE DIPSTICK, AND SINCE I HAD JUST FILLED IT THEY DECLARED THEY DIDN'T SEE A PROBLEM. 2ND TIME WAS 700 MILES LATER (TOWN DRIVING), 1 QUART LOW, I MADE THE SAME MISTAKE OF TOPPING IT OFF, AND THE DEALER AGAIN SAID NO PROBLEM. 3RD TIME I DID NOT TOP OFF, AND THEY NOW ADMIT IT'S USING TOO MUCH OIL FINDING IT LOW BY 1.2 QUARTS IN 1500 MILES (HIGHWAY DRIVING). BUT THEY INDICATE THEY CAN'T ADDRESS THE ISSUE UNTIL 7500 MILES ARE ON THE CAR PER FCA (MANUFACTURER) GUIDELINES. IN ADDITION FCA SAYS THAT 1 QT PER 2000 MILES IS "NORMAL". I AM NOW AT 5300 MILES, SO IT REMAINS UNFIXED AND POTENTIALLY DANGEROUS TO DRIVE IF I OR MY WIFE FAIL TO ADD OIL EVERY 1000 MILES. MY TWO PROBLEMS ARE A) THE CAR ENGINE IS DEFECTIVE AND SHOULD BE REPLACED OR FIXED PROMPTLY AS THE WARRANTY WOULD INDICATE B) AS A PURCHASER OF A NEW CAR I SHOULD HAVE BEEN ADVISED IN EITHER THE WARRANTY BY OTHER SIGNATURE DOCUMENT THAT THE CAR WOULD POTENTIALLY USE 1 QUART EVERY 2000 MILES UNDER "NORMAL" USE. I ATTACH THE JEEP SERVICE BULLETIN ON EXCESS OIL USE. I HAVE SERVICE DOCUMENTS FROM MY DEALER TO SUBSTANTIATE MY REQUESTS FOR RELIEF AND A FIX, WHICH I STILL WAIT FOR. THERE IS NO SINGLE INCIDENT, THIS IS AN ON GOING PROBLEM THAT FCA IS NOT ADDRESSING (SIMILAR TO THE TOYOTA 2AZ-FE ENGINE CLASS ACTION SUIT). ASK ABOUT MY SPEED ON THIS FORM I HAVE SAID 50, BUT IT VARIED FROM 20 TO 65MPH OVER A PERIOD OF TIME.