NHTSA Complaint #11253078 — 2013 TOYOTA HIGHLANDER

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	11253078
Vehicle	2013 TOYOTA HIGHLANDER
Component	AIR BAGS
Date of Incident	September 2, 2019
Date Filed	September 4, 2019
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAD A FRONT END ACCIDENT ABOUT 2 YEARS AGO AND MY AIRBAGS DID NOT DEPLOY. I CAUSED REAR END DAMAGE TO TWO OTHER VEHICLES. ON SEPT. 2, I HAD ANOTHER FRONT END COLLISION. I RAN INTO A CONCRETE BARRIER THAT HOLDS LIGHT POSTS IN PARKING LOTS. THE ACCIDENT CAUSED ME CHEST, BACK, AND NECK PAIN. THE SEAT BELT TIGHTENED BUT THE AIR BAGS NEVER DEPLOYED. I AM STILL IN PAIN DUE TO THIS ACCIDENT.THE FRAME WAS BENT IN FROM THIS COLLISION.

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