NHTSA Complaint #11253032 — 2017 CHEVROLET VOLT

2017 CHEVY VOLT PREMIUM WITH 45,500 MILES WITH FULL ELECTRICAL CHARGE AND 3/4 TANK OF GAS. ON FRIDAY, 08/09/2019 I ATTEMPTED TO MOVE VEHICLE IN DRIVEWAY IN A,M, HOURS. VEHICLE HAD DIFFICULTY SHIFTING FROM PARK INTO REVERSE. MESSAGE WAIT TO SHIFT HAD CLEARED FROM INSTRUMENT DISPLAY. AFTER SHIFTING AND NO RESPONSE IN PROPULSION, DISPLAY SHOWED "SHIFT TO PARK AND DEPRESS BRAKE" AFTER MANY ATTEMPTS TO REPEATS THE PROCESS. TURNING OFF THE ENGINE AND RE-STARTING I WAS FINALLY ABLE TO DRIVE THE CAR. NO OTHER PROBLEMS DISPLAYED OR ENCOUNTER DURING REMAINED OF MORNING. VEHICLE STARTED AND SHIFTED AS EXPECTED. IN THE AFTERNOON MY WIFE ENCOUNTER THE SAME PROBLEM AND COULD NOT GET THE VEHICLE INTO GEAR NOR SHUT IT OFF TO ATTEMPT TO RESTART. AFTER 30 MINUTES AND MULTIPLE CELL PHONE CALLS AND MY SEARCHING THE INTERNET SHE WAS FINALLY ABLE TO GET THE CAR INTO REVERSE AND DRIVE CORRECTLY AS DISPLAYED IN THE STICK SHIFT. I SCHEDULED AN APPOINTMENT AT THE LOCAL CHEVY DEALERSHIP FOR EARLIEST APPOINT A WEEK AWAY. THE VEHICLE WAS PARKED AND PREPARED FOR THE HOOK IN THE DRIVEWAY. ON MONDAY 08/12/2019 I WAS ABLE TO GET THE VEHICLE IN DRIVE AFTER MULTIPLE ATTEMPTS TO GET IT OUT OF PARK. I DROVE THE VEHICLE TO THE DEALERSHIP RATHER THAN WAIT TO FOR MORE UNEXPECTED PROBLEMS AND POSSIBLE HAVING IT TOWED ON FRIDAY 08/16/2019. DEALERSHIP. ON TUESDAY, 08/20/2019 DEALERSHIP NOTIFIED ME THEY HAD DIAGNOSED THE PROBLEM RELATED TO THE EXHAUST EMISSIONS MODULE AND THAT EFFECTED THE SHIFTING PROBLEM. THEY REPLACED THE PART. THE COST WERE COVERED MY EXTENDED WARRANTY. ON THURSDAY 08/22/2019 I RETRIEVED THE CAR. WE HAVE NOT EXPERIENCED THE PROBLEM SINCE. SAFETY ISSUES ARE AS MENTIONED ABOVE. THERE HAS BEEN NO RECALL BY GM / CHEVY FOR THIS ISSUE.