NHTSA Complaint #11252747 — 2013 FORD EXPLORER
BACK OVER PREVENTION:DISPLAY FUNCTION issue reported to NHTSA
Complaint Details
| ODI Number | 11252747 |
| Vehicle | 2013 FORD EXPLORER |
| Component | BACK OVER PREVENTION:DISPLAY FUNCTION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
THE BACKUP CAMERA ON MY VEHICLE HAS BEEN MALFUNCTIONING/INOPERABLE FOR 2 YEARS. WHEN IT DOES WORK IT SHOWS THE VIEW BACKWARDS. THE DEALERSHIP, WHO I HAVE COME TO DISTRUST, SAID THEY COULD FIX IT FOR AROUND $500.00. I CALLED FOMOCO AND TOLD THEM MY PROBLEM WITH THE VEHICLE. THEY TOLD ME IT'S NOT A SAFETY HAZARD, THEREFORE THEY CANNOT DO ANYTHING. TO ME WHEN THE CAMERA WORKS(SELDOMLY) AND SHOWS THE IMAGE BACKWARDS, THAT IS A SAFETY ISSUE. PLEASE ADVISE.
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