NHTSA Complaint #11252252 — 2012 JEEP LIBERTY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11252252
Vehicle	2012 JEEP LIBERTY
Component	STRUCTURE:BODY
Date of Incident	August 1, 2019
Date Filed	August 29, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I OWN A 2012 JEEP LIBERTY JET WITH A SLIDER ROOF. THIS IS A SPECIFIC TYPE OF ROOF THAT I JUST FOUND OUT THAT IN FEB 2019 HAS BEEN DISCONTINUED. MY ROOF DOES NOT WORK AND NOT ONLY IS IT LEAKING IT WILL NOT CLOSE ALL THE WAY. WHEN I DRIVE ON THE HIGHWAY IT BEGINS TO COME OPEN EVEN WHEN I HAVE IT TAPED DOWN. I HAVE A HUGE FEAR THAT IT IS GOING TO FLY OFF WHILE DRIVING OVER 65MPH. IF THIS SHOULD HAPPEN AGAIN (IT STARTED TO HAPPEN ONE TIME AND LUCKILY I HAD A FRIEND IN THE FRONT SEAT WHO WAS ABLE TO HOLD IT DOWN) I FEAR SOMEONE COULD REALLY GET HURT OR EVEN KILLED. JEEP IS TAKING NO RESPONSIBILITY FOR THIS ISSUE WITH THIS TYPE OF ROOF AND NO LONGER EVEN OFFERS THE PARTS TO FIX IT. I HAVE BEEN TOLD THAT I WOULD HAVE TO SEEK A 3RD PARTY AND THE ROOF WOULD NEED TO BE SOLDERED OFF AND REPLACED, BUT THEY WOULD NOT DO IT NOR WOULD THEY OFFER ANY SORT OF COMPENSATION FOR THE ILL-CONSTRUCTED PRODUCT. THIS IS NOT RIGHT! I AM NOT ALONE WITH THIS ISSUE AND I DO NOT WANT TO SEE ANYONE GET HURT FOR A VERY IMPORTANT PART OF A CAR NOT WORKING.

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