NHTSA Complaint #11252481 — 2012 JEEP LIBERTY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11252481
Vehicle	2012 JEEP LIBERTY
Component	STRUCTURE:BODY
Date of Incident	August 25, 2019
Date Filed	August 30, 2019
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I PURCHASED A 2012 JEEP LIBERTY WITH A SLIDER ROOF. WHEN ATTEMPTING TO CLOSE THE SLIDER USING THE CONTROLS, THE ROOF WOULD NO LONGER CLOSE COMPLETELY, WHICH HAS CAUSED WATER DAMAGE TO THE INTERIOR OF THE VEHICLE AND I WOULD IMAGINE MAY HAVE ALSO CAUSED ELECTRICAL ISSUES. THINGS LIKE THE DASH LIGHTS, WIPERS, AND SEAT RANDOMLY COME ON ON THEIR OWN. MY CONCERN, AND FROM THE RESEARCH I HAVE DONE ON THIS ISSUE, IS THAT THE ROOF IS NOT SECURELY ATTACHED WHICH IS CONCERNING WHEN YOU ARE DRIVING AT HIGHER SPEEDS ON THE PIKE OR RT 128. JUST LAST WEEK WHEN DRIVING MY DAUGHTER BACK TO COLLEGE, THERE WERE SEVERAL LOUD CLICKING NOISES WHILE WE WERE ON RT 128 AND I HONESTLY THOUGHT THE ROOF WAS GOING TO FLY OFF. THIS APPEARS TO HAVE BEEN A KNOWN ISSUE BY JEEP CHRYSLER AND IS A REAL SAFETY HAZARD THAT THEY ARE NOT WILLING OR ABLE TO CORRECT.

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