NHTSA Complaint #11252161 — 2007 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VEHICLE LOST MOTIVE POWER CONTACT WAS STRANDED AT A GAS STATION THE IGNITION SEIZED; KEY WOULD NOT TURN IN IGNITION CYLINDER THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE LOST MOTIVE POWER. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE KEY SEIZED IN THE IGNITION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO BILL GADDIS CHRYSLER-DODGE-JEEP-RAM LOCATED AT 1717 WHEELING AVE, MUNCIE, IN 47303, (765) 273-2755 ON SEVERAL OCCASIONS DUE TO THE FAILURE. THE CONTACT WAS INFORMED THAT THE TUMBLER IN THE IGNITION NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.