NHTSA Complaint #11246485 — 2004 TOYOTA PRIUS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11246485
Vehicle	2004 TOYOTA PRIUS
Component	SERVICE BRAKES
Date of Incident	August 18, 2019
Date Filed	August 26, 2019
Mileage	138,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

BRAKE ACTUATOR ASSEMBLY MALFUNCTIONED, AND HAD TO BE REPLACED, JUST AS PREDICTED IN TOYOTA'S WARRANTY ENHANCEMENT ZG1. TOYOTA KNOWS THE PART IS DEFECTIVE, BUT THEY REFUSED TO REPLACE IT UNTIL IT FAILED, AND MINE DID NOT FAIL UNTIL AFTER THE EXTENDED WARRANTY DEADLINE. THIS FAILURE HAPPENED ON I-45 NEAR MADISONVILLE AND I HAD TO PULL OFF THE ROAD BECAUSE A WARNING LIGHT BRAKE LIGHT WENT ON.

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