NHTSA Complaint #11460805 — 2004 TOYOTA PRIUS

The contact owns a 2004 Toyota Prius. The contact stated while driving approximately 30 MPH, the vehicle stalled. The vehicle lost power steering functionality but the contact was able to safely pull off of the road. The contact stated that the check engine warning light and other unknown warning lights were illuminated before the vehicle stalled. Additionally, the instrument panel went black. The contact stated that she attempted to restart the vehicle but the vehicle would not restart. The contact had the vehicle towed to her residence and later towed to an independent mechanic. The vehicle was diagnosed and it was determined that a wiring cable connector had melted onto the battery and affected the engine. Additionally, the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 83,200.