NHTSA Complaint #11083423 — 2004 TOYOTA PRIUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11083423
Vehicle	2004 TOYOTA PRIUS
Component	ENGINE
Date of Incident	April 3, 2018
Date Filed	April 5, 2018
Mileage	83,772 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. WHILE DRIVING 45 MPH, THE HYBRID SYSTEM, STABILITY CONTROL, CHECK ENGINE, AND SRS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TOYOTA MECHANIC WHO INFORMED THE CONTACT THAT THE VEHICLE NEEDED A NEW HYBRID COOLANT PUMP AND WATER PUMP. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 83,772.

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