NHTSA Complaint #11246458 — 2016 HONDA ODYSSEY

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	11246458
Vehicle	2016 HONDA ODYSSEY
Component	STRUCTURE:BODY:DOOR
Date of Incident	February 1, 2019
Date Filed	August 26, 2019
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT BOTH THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS FAILED TO FUNCTION PROPERLY. WHEN PRESSING THE AUTOMATIC BUTTON TO CLOSE THE DOORS, THE DOORS REVERSED INSTEAD OF MOVING FORWARD TO CLOSE. THE CONTACT STATED THAT THE DOORS COULD ONLY CLOSE MANUALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000.

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