NHTSA Complaint #11326253 — 2016 HONDA ODYSSEY

THE DRIVER SIDE AUTOMATIC SLIDING PASSENGER VAN DOOR OPERATED IMPROPERLY - AS THE DOOR WAS MOVING BACKWARD TO OPEN, OUR 3 YEAR OLD GRANDDAUGHTER SLIPPED AND HER HEAD WAS LODGED BETWEEN THE INSIDE DOOR FRAME AND DOOR THE DOOR LODGED HER HEAD AND STOPPED MOVING-BACKWARD, TRAPPING HER HEAD, PLACING EXTREME PRESSURE ON HER SKULL. WE COULD NOT GET THE DOOR TO RELEASE FOR SEVERAL MINUTES. SHE WAS SCREAMING - CAUSING HER SIBLINGS MUCH TERROR AS WE WORKED TO FREE HER FROM THE ENTRAPMENT. WE WERE VERY FORTUNATE THAT WE WERE ABLE TO GET HER RELEASED. SHE WAS SEEN BY HER PEDIATRICIAN IMMEDIATELY AFTER HER GETTING HER OUT. I WILL SEND PICTURES. SHE IS LUCKY SHE DIDN'T GET HER SKULL CRUSHED OR LOSE AN EYE WE REACHED OUT TO HONDA - THEIR RESPONSE WAS THE DOOR OPERATED AS IT SHOULD WOW WE HAVE BEEN OWNERS OF MANY HONDA'S AND BOTH OUR DAUGHTER AND WE OWN A ODYSSEY AS SHE HAD TRIPLETS IN 2016 AND WE BOTH FELT HONDA WAS A SAFE CHOICE WE DO NOT WANT ANOTHER CHILD OR FAMILY TO EXPERIENCE THIS TRAUMA - NOR LOSE A CHILD BECAUSE OF IT. ALL OUR GRANDKIDS HAVE BEEN TRAUMATIZED BY THIS INCIDENT - AS WAS OUR DAUGHTER - HER MOTHER AND I. OUR DAUGHTER HAS SINCE TEASED IN THIS VAN. AGAIN WE BELIEVE THIS IS SERIOUS AND MEASURES SHOULD BE PUT IN PLACE TO PRECLUDE THIS THE VEHICLE WAS OFF PARKED IN OUR DAUGHTERS DRIVEWAY THE DOOR HAD MALFUNCTIONED ONCE BEFORE AND LOOKED AT BY HONDA DEALER. HONDA CARS OF AIKEN, AIKEN SC *TR