NHTSA Complaint #11246361 — 2014 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11246361
Vehicle	2014 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	August 22, 2019
Date Filed	August 26, 2019
Mileage	71 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I HAVE A 2014 JEEP CHEROKEE WITH 71K MILES. FOR MORE THAN 6 MONTHS I HAVE NOTICED THAT THE CAR TAKES A LOT OF EFFORT TO SPEED, AND WHEN IT DOES THE RPM IS SO HIGH AND IT FEELS THAT THE ENGINE IS GOING TO BURN OUT. IT IS LIKE THE GEARS ARE STUCKED. I TOOK IT TO THE DEALER AND THEY SAID THAT EVERYTHING WAS GOOD, EXCEPT MY ENGINE MOUNTS. I CHANGED THAT; HOWEVER, THE PROBLEMS CONTINUES. 5 DAYS AGO I HAD THE SERVICE SHIFTER MESSAGE COME UP ON MY SCREEN. IT HIGHLIGHTED ALL MY GEARS LIGHTS RED AND THE SCREEN WAS LOCKED TO SERVICE SHIFTER. THEY SAID THAT EVERYTHING WAS FINE, BUT OBVIOUSLY THE CAR HAVE SOME ISSUES WITH THE TRANSMISSION.

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