NHTSA Complaint #11246221 — 2014 MAZDA CX-5

I WAS SLOWLY ACCELERATING AWAY FROM A STOP LIGHT IN TRAFFIC ON A 4 LANE HIGHWAY WHEN SUDDENLY THE TRANSMISSION FELT LIKE IT WAS SHIFTING FROM 1ST GEAR INTO REVERSE INSTEAD OF 2ND GEAR. MY AWD AUTOMATIC TRANSMISSION MAZDA SHOOK AND IT FELT LIKE IT WAS SHIFTING FROM 1ST TO REVERSE AND BACK AGAIN REPEATEDLY. I PUT IT IN NEUTRAL AND COASTED THROUGH THE INTERSECTION. I STOPPED IN THE MIDDLE OF THE RIGHT LANE AND CHECKED THE GEAR LEVER WHICH WAS IN DRIVE, NO WARNING OR CHECK ENGINE LIGHTS. I PUT IT IN GEAR AND SLOWLY DROVE FORWARD AND IT STARTED JERKING AGAIN AND I WAS FORCED TO COAST TO A WIDER SPOT SO I WOULDN'T GET REAR ENDED. I HAD IT TOWED BY AAA (THE LOCAL DRIVER REPORTED I WAS THE 6TH MAZDA CX-5 THEY TOWED FOR SIMILAR SYMPTOMS). THEY TOWED IT TO THEIR RECOMMENDED TRANSMISSION SHOP AND AFTER A SCAN, THE MECHANIC COULDN'T FIND ANY CODES. HE TEST DROVE IT AND IT EXHIBITED THE EXACT SAME SYMPTOMS. HE SAID IT WAS PROBABLY ELECTRICAL OR SOFTWARE AND HE COULDN'T FIX IT. I'LL GET IT TOWED TO MAZDA MONDAY. MY WARRANTY FROM CAR MAX RAN OUT 300 MILES AGO, THEY'VE BEEN VERY HELPFUL, BUT NOT MUCH THEY CAN DO UNTIL WE IDENTIFY THE CAUSE.