NHTSA Complaint #11245963 — 2016 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11245963
Vehicle	2016 HONDA PILOT
Component	ELECTRICAL SYSTEM
Date of Incident	June 2, 2019
Date Filed	August 23, 2019
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WE HAVE BEEN USING THIS CAR FOR 3 YEARS WITHOUT ANY ISSUE. UNTIL THIS WARNING MESSAGE "KEYLESS START SYSTEM PROBLEM" POPPING UP ON MY DASHBOARD AFTER STARTING THE ENGINE. THE CAR IS STILL ABLE TO START WITH PUSH BUTTON JUST FINE BUT IT IS VERY ANNOYING AND FRUSTRATING THAT IT MIGHT BE ONE DAY THAT THE CAR WON'T START. AFTER DOING THE RESEARCH FROM INTERNET, IT LOOKS LIKE THIS IS A COMMON ISSUE FOR THIS CAR AFTER 30K OR AFTER 3 YEARS. WHAT I WOULD LIKE IS TO HAVE THE HONDA DEALER TO FIX THIS ISSUE WITHOUT COST (RECALL) BECAUSE THE WARRANTY OF THIS CAR IS ALREADY EXPIRED.

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