NHTSA Complaint #11245835 — 2018 ACURA TLX
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11245835 |
| Vehicle | 2018 ACURA TLX |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 20,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
THIS WILL BE THE 12TH TIME WHERE MY CAR COMES TO A SUDDEN AND VIOLENT STOP FOR NO APPARENT REASON - DUE TO THE COLLISION MITIGATION BREAKING SYSTEM ACTIVATING WITH NO CARS IN FRONT OF ME. THE LAST TIME THIS HAPPENED, A FEW WEEKS AGO, THERE WAS SOMEONE BEHIND ME AND IT WAS A VERY CLOSE CALL. THERE WAS ALSO A PASSENGER WHO DIDN'T KNOW WHAT HIT HIM. I HAVE BROUGHT THE CAR IN FOR SERVICE ONLY TO BE TOLD EVERYTHING WAS FINE. I ATTEMPTED TO BRING IT IN FOR SERVICE AGAIN AND I WAS GIVEN THE RUN AROUND THAT THEY HAD NO AVAILABILITY FOR WEEKS. I HAVE EMAIL CORRESPONDENCE WITH ACURA CUSTOMER CARE AND ANYONE INVOLVED IN THE PURCHASE OF THIS VEHICLE, INCLUDING TWO SEPARATE DEALERSHIPS AND I HAVE RECEIVED A GENERIC RESPONSE WITH NO SOLUTION OFFERED. THIS IS A DANGEROUS SYSTEM THAT IS CLEARLY NOT TESTED APPROPRIATELY AND I WILL BE KEEPING IT TURNED OFF JUST AS LONG AS I CAN REMEMBER TO DO SO. THESE INCIDENTS VARY - MOST TIMES IT OCCURRED ON A LOCAL STREET. IT HAPPENED TWICE ON AN INTERSTATE HIGHWAY AS I WAS ENTERING GOING ABOUT 45MPH. ALL TIMES THIS HAS HAPPENED I WAS TRAVELING OVER APPROX 35MPH
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