NHTSA Complaint #11245792 — 2007 MERCEDES-BENZ E350

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. THE CONTACT SMELLED A FUEL ODOR WHILE DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT A FAILURE WAS NOT FOUND. RECENTLY, THE CONTACT WAS UNABLE TO START THE VEHICLE AND HAD IT TOWED TO THE SAME INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND THE ENTIRE FUEL TANK WOULD NEED TO BE REPLACED IN ORDER TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,000.