NHTSA Complaint #11245784 — 2019 TESLA MODEL 3

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11245784
Vehicle 2019 TESLA MODEL 3
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 4,110 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

TESLA MODEL 3 THE MID AERO SHIELD WAS DAMAGED WHILE DRIVING IN THE RAIN. TESLA HAD PREVIOUS ISSUED A TECHNICAL SERVICE BULLETIN (SB-19-12-001) TO REPLACE THESE DEFECTIVE MID AERO SHIELDS BUT IT APPEARS THE NEW PIECE IS AS SUSCEPTIBLE TO RAIN WATER DAMAGE AS THE ORIGIN PIECE. TESLA IS CHARGING ITS CUSTOMERS TO REPLACE DEFECTIVE MID AERO SHIELDS WHEN THESE DEFECTIVE PRODUCTS SHOULD BE COVERED UNDER WARRANTY OR SHOULD BE RECALLED. THE ORIGINAL MID AERO SHIELD PART NUMBER WAS 1104313-00-A. AFTER THE TSB, THE REPLACEMENT PART NUMBER IS 1104313-00-B. 1104313-00-B IS AS EQUALLY SUSCEPTIBLE TO WATER AND RAIN DAMAGE AS THE ORIGINAL PART. THERE ARE OVER 2000K COMPLAINTS ON THE FOLLOWING FORUMS; FORUMS DETAILING AERO SHIELD DAMAGE IS RAIN. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/RIPPED-UNDERCARRIAGE-COMPOSITE-FROM-THE-RAIN.131903/PAGE-11 HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/UNDERCARRIAGE-COMPOSITE-TRAY-RIPPED HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/BAVO7P/MODEL_3_HARD_PLASTIC_VERSION_OF_UNDERCARRIAGE/ HTTPS://TESLAOWNERSONLINE.COM/THREADS/FRONT-UNDERBODY-AERO-PIECE-CAME-OFF-ON-HIGHWAY.11820/ HTTPS://WWW.QUORA.COM/WILL-DRIVING-FAST-THROUGH-1-OR-2-INCHES-OF-WATER-DAMAGE-THE-UNDERCARRIAGE

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