NHTSA Complaint #11245737 — 2019 FORD EXPEDITION

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11245737
Vehicle	2019 FORD EXPEDITION
Component	EXTERIOR LIGHTING
Date of Incident	July 31, 2019
Date Filed	August 21, 2019
Mileage	160 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

PROJECTOR HALOGEN HEADLIGHTS ARE UNSAFE AND DANGEROUS, UNABLE TO SEE ADEQUATELY AT NIGHT. LIGHT OUTPUT IS EXTREMELY POOR, LIGHTING COLOR IS VERY YELLOW AND BEAM PROJECTION IS NOT FAR ENOUGH TO SEE AT ANY SPEED ABOVE 40MPH. UNABLE TO PROPERLY SEE STREET SIGNS OR OBJECTS ON EITHER SIDE OF VEHICLE THAT MAY CROSS IN PATH. TESTED MULTIPLE TIMES WITH ALL HEADLIGHTS ON INCLUDING LOWER FOG DRIVING LIGHTS. CHECKED ADJUSTMENT(DIRECTION) AND HEIGHT AND DID NOT IMPROVE VISIBILITY. WIFE IS AFRAID TO DRIVE AT NIGHT, LOSE OF USE OF VEHICLE AT NIGHT DUE TO UNSAFE DRIVING CONDITIONS.

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