NHTSA Complaint #11245603 — 2017 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11245603
Vehicle	2017 FORD FOCUS
Component	POWER TRAIN
Date of Incident	July 17, 2017
Date Filed	August 21, 2019
Mileage	29,653 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TRANSMISSION SHUDDERS EFFECTING ACCELERATION AND MAKES GRINDING NOISES. SOMETIMES THE CAR WILL LURCH COWARD UPON ACCELERATION. I'VE HAD THE MANUAL TRANSMISSION ASSEMBLY AND MANUAL TRANSMISSION CLUTCH PRESSURE PLATE REPLACED THREE TIMES. TRANSMISSION IS BEGINNING TO SHUDDER AGAIN. CONTACTED FORD AUGUST 15 AND THEY KEEP SAYING THAT SOMEONE WILL CALL WITHIN 24 HOURS. I'VE CONTACTED THEM DAILY AND THEY KEEP SAYING SOMEONE WILL CALL THE FOLLOWING DAY. SIX DAYS LATER AND STILL NO RESPONSE. KEEP GETTING THE SAME STORE THAT THEY UPDATED MY CASE NUMBER AND SOMEONE WILL CALL US WITHIN 24 HOURS.

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