NHTSA Complaint #11245410 — 2015 FORD FIESTA

TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION FAILED WHEN HE PURCHASED THE VEHICLE. WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, IT TOOK AWHILE FOR THE VEHICLE TO ACCELERATE. ALSO, WHEN DRIVING AROUND A CURVE, THE VEHICLE HESITATED TO MOVE FORWARD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN NUMEROUS TIMES TO REYNOLDS FORD OF NORMAN (825 N INTERSTATE DR, NORMAN, OK, 73069, (877) 672-2681) WHERE AN UNKNOWN UPDATE WAS COMPLETED. THE VEHICLE WAS ABLE TO DRIVE NORMALLY FOR A DAY; HOWEVER, THE FAILURE RECURRED AND WORSENED. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO ACCELERATE AND HESITATED TO MOVE FORWARD. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE STRUTS WERE REPLACED AT 20,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.