NHTSA Complaint #11245243 — 2012 HYUNDAI SONATA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11245243
Vehicle	2012 HYUNDAI SONATA
Component	STEERING
Date of Incident	August 7, 2019
Date Filed	August 20, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

STEERING WHERE MAKES LOUD CLICKING NOISE WHEN TURNED LEFT AND RIGHT. ALSO, WHEN GOING OVER BUMPS, SOUNDS LIKE THE ENTIRE UNDERNEATH IS ABOUT TO FALL OUT. MY MECHANIC SAYS IT IS THE COUPLER AND HE BELIEVES THERE IS A RECALL ON IT. HOWEVER, WHEN I LOOK IT UP, SAYS THAT THE 2011 AND 2013 WERE RECALLED, BUT NOT THE 2012. THE WARRANTY WAS EXTENDED ON THIS YEAR'S MODEL. ALSO, THE DEALERSHIP IS SAYING THAT IT IS SAFE TO DRIVE. I DO NOT FEEL SAFE WHEN DRIVING IT; I WOULD LIKE TO GET IT REPAIRED, BUT DO NOT FEEL THAT I SHOULD BE PAYING FOR SOMETHING THAT HYUNDAI KNOWS IS A DEFECT.

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