NHTSA Complaint #11245224 — 2012 CHEVROLET MALIBU

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number 11245224
Vehicle 2012 CHEVROLET MALIBU
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage 119,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

ONE DAY, DRIVING ON A FREEWAY MY CAR ALL OF A SUDDEN ACCELERATED OUT OF NOWHERE, THEN ON THE DASH SHOWED 'SERVICE ESC' THEN IMMEDIATELY AFTER 'REDUCED ENGINE POWER' AND SHUT OFF. IT WOULD NOT TURN BACK ON AND I WAS ON THE MIDDLE OF THE FREEWAY. I HAD TO HAVE IT TOWED TO A NEARBY SHOP WHILE I WAITED FOR HOURS TO GET THE THROTTLE BODY REPLACED- TOTAL OF $560 AND MY CAR WORKED FOR THE NEXT TWO DAYS THEN DID THE SAME THING, THIS TIME I WAS ON A SIDE STREET SO IT WAS MOSTLY JUST ANNOYING. THIS HAS HAPPENED MORE TIMES THAN I CAN COUNT SINCE I'VE HAD THIS CAR (FOR 6 MONTHS) AND CHEVY DEALERSHIPS WON'T DO ANYTHING WITHOUT CHARGING ME A TON OF MONEY AND I'VE READ HUNDREDS OF OTHER COMPLAINTS ABOUT THE SAME EXACT ISSUE I'M HAVING ONLINE, IN THEIR TESTIMONIES, THEY'VE GOTTEN MULTIPLE THINGS 'FIXED' BECAUSE OF THE CODE THAT SHOWS UP, BUT THEN DAYS LATER IT'S THE SAME FOR EVERY SINGLE ONE, IT REVERTS BACK TO THE ORIGINAL PROBLEM. THIS IS UNACCEPTABLE OF CHEVROLET, AND I'M VERY UPSET THAT I PERSONALLY HAVE PUT SO MUCH MONEY, NOT TO MENTION EVERYONE ELSE THAT HAS, INTO A SEEMINGLY UNSOLVABLE PROBLEM, CAUSED BY A MISTAKE ON CHEVROLET'S PART. PLEASE DO SOMETHING, THANK YOU.

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