NHTSA Complaint #11245142 — 2013 SUBARU OUTBACK ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11245142
Vehicle	2013 SUBARU OUTBACK
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	August 19, 2019
Date Filed	August 20, 2019
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

2013 OUTBACK LIMITED 3.6R BOUGHT NEW AND HAS 40K MILES. ON 3 OCCASIONS OVER THE PAST 5 MONTHS, THE VEHICLE CAN'T CATCH 2ND GEAR AND REVS HIGH AND THEN A HEAVY JOLT PHYSICALLY FELT AND A LOUD CLUNK. HAVE TAKEN IT TO SUBARU SERVICE 3 TIMES AND THEY CANNOT REPRODUCE THE PROBLEM. EVEN AFTER FLUSHING TRANSMISSION FLUID AND RELEARNING THE TRANSMISSION, AND VEHICLE DID IT THE SAME DAY DRIVING HOME AFTER PICKING THE VEHICLE UP FROM RELEARNING THE TRANSMISSION. THIS IS AGGRAVATING, STRESSFUL, AND DANGEROUS. SUBARU NEEDS TO OWN UP AND ADDRESS A KNOWN ISSUE, AND DO A RECALL.

Related Complaints for the 2013 SUBARU OUTBACK

Other ELECTRONIC STABILITY CONTROL (ESC) Complaints

#11253364 — September 5, 2019 — TOOK IT HOME FROM DEALER AND THE ELECTRONIC PARKING BRAKE WOULD NOT TURN ON. THE BRAKE LIGHT WAS ALSO BLINKING. A...

#11186953 — March 14, 2019 — LOUD NOISE WHEN MAKING A SHARP TURN DOWN HILL TO THE RIGHT. ALSO TRACTION CONTROL/CVT FAILS ON WET SURFACE OR SNOW.

Recent Complaints for the 2013 SUBARU OUTBACK

#11713975 — STRUCTURE:BODY — January 28, 2026 — The vehicle caught fire while driving along the interstate. It's a total loss.

#11708999 — ELECTRICAL SYSTEM — January 6, 2026 — I purchased this car may 28th 2025 and had it over the weekend and check engine light came on and took it Monday once...

#11708999 — ENGINE — January 6, 2026 — I purchased this car may 28th 2025 and had it over the weekend and check engine light came on and took it Monday once...

#11708999 — POWER TRAIN — January 6, 2026 — I purchased this car may 28th 2025 and had it over the weekend and check engine light came on and took it Monday once...

#11684961 — SERVICE BRAKES — September 4, 2025 — I purchased a car from Middletown Nissan on May 24, 2025. The car was assured to have all these different safety chec...