NHTSA Complaint #11253364 — 2013 SUBARU OUTBACK SERVICE BRAKES

Complaint Details

ODI Number	11253364
Vehicle	2013 SUBARU OUTBACK
Component	SERVICE BRAKES
Date of Incident	September 3, 2019
Date Filed	September 5, 2019
Mileage	77,550 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TOOK IT HOME FROM DEALER AND THE ELECTRONIC PARKING BRAKE WOULD NOT TURN ON. THE BRAKE LIGHT WAS ALSO BLINKING. A COUPLE DAYS LATER, ON THE WAY TO DEALER, I STOPPED AT A GAS STATION AND TURNED ON THE ELECTRIC PARKING BRAKE. IT WORKED THIS TIME, BUT WHEN I GOT IN THE CAR TO DRIVE, THE ELECTRIC PARKING BRAKE WOULDN'T TURN OFF. I WAS STUCK. THERE WAS NO WAY TO MOVE IT. I WAS BLOCKING THE GAS PUMP FOR ABOUT AN HOUR WAITING FOR A TWO TRUCK. TOW TRUCK DRIVER HAD DIFFICULTY LOADING VEHICLE AND TAKING OFF VEHICLE BECAUSE THE PARKING BRAKE WAS ON AND IT WAS AN AWD MEANING NONE OF THE WHEELS CAN MOVE.

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