NHTSA Complaint #11244447 — 2005 CHRYSLER 300

TL* THE CONTACT OWNS A 2005 CHRYSLER 300. THE CONTACT STATED THAT THE SHIFTER WOULD NOT MOVE OUT OF THE PARK POSITION. THE VEHICLE WAS TOWED TO CROWN CHRYSLER DODGE JEEP RAM GREENSBORO (3710 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9850); HOWEVER, THE DEALER PREVIOUSLY REPAIRED THE VEHICLE TWICE FOR THE SAME FAILURE. THE DEALER REPAIRED THE VEHICLE ON OCTOBER 26, 2018. THE CONTACT STATED THAT THE VEHICLE WAS OPERATING FINE UNTIL THREE WEEKS AGO. THE DEALER WANTED TO CHARGE ANOTHER $125 FOR A DIAGNOSTIC FEE. THE CONTACT REFUSED AND WAS OPERATING THE VEHICLE AFTER BEING SHOWN HOW TO SHIFT BY MANUALLY BYPASSING THE NORMAL SHIFTING OF GEARS. THE CONTACT WAS SHOWN THE MANUAL BYPASS METHOD BY A FRIEND WHO HAD THE SAME ISSUE WITH A SIMILAR VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 99,700.