NHTSA Complaint #11244428 — 2011 VOLKSWAGEN TIGUAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11244428
Vehicle	2011 VOLKSWAGEN TIGUAN
Component	ENGINE
Date of Incident	August 14, 2019
Date Filed	August 16, 2019
Mileage	75,317 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

HAVE HAD 3 VW WATER PUMP FAILURES WITHIN THE PAST 11 MONTHS. THE ORIGINAL WATER PUMP FAILED IN SEPTEMBER 2018; THE REPLACEMENT FAILED IN JUNE 2019; AND ANOTHER REPLACEMENT FAILED IN AUGUST 2019. ALL INSTALLED AT AAA APPROVED MECHANIC SHOPS. COOLANT WOULD RUN LOW AND WHEN ALERTED TO THIS, IT COULD BE OBSERVED FLOWING ONTO THE GROUND WHILE THE VEHICLE ENGINE WAS RUNNING AND THE CAR IN MOTION.

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