NHTSA Complaint #11464124 — 2011 VOLKSWAGEN TIGUAN

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE issue reported to NHTSA

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Complaint Details

ODI Number 11464124
Vehicle 2011 VOLKSWAGEN TIGUAN
Component AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Clock spring in steering column has snapped. Because if a previous recall, this part is covered under warranty. New clock spring is on back order without any ETA when one will be available. Car horn is disabled and airbags will not deploy if an accident does occur. State safety inspection can not/will not pass as a result of this broken part. I do not have the luxury of renting a car until this part comes in to the US. Per various forums, possibly 6000-8000 clock springs on back order

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