NHTSA Complaint #11244295 — 2009 NISSAN MURANO

ABS RECALL. MY CAR HAS DEEP BRAKE & TAKE LONGER TO STOP SO BROUGHT TO MY MECHANIC & INFORMED ME THAT IT HAS AN OUTSTANDING ABS RECALL SO I BROUGHT IT TO KEOPPEL NISSAN SERVICE IN QUEENS NY. AFTER TWO DAYS OF WAITING THEY DID NOTHING SO DECIDED TO PICK IT UP & TO BRING IT TO OTHER NISSAN DEALER SERVICE. BEFORE PICKING MY VEHICLE UP THEY INFORMED ME THAT DEEP BRAKE & LONGER BRAKING TIME HAS NOTHING TO DO WITH THE ABS, VEHICLES ABS HAS NO ISSUE & DOES NOT NEED TO BE REPLACED. THEY INFORMED ME THAT THAT IT IS THE BRAKE PADS & THE CALIPERS WHICH WAS RECEIVING CHECKED BY MY TRUSTED MECHANIC. BUT KEOPPEL NISSAN SERVICE DID NOT PROVIDE ME ANY WRITTEN PROOFS THAT ABS OR THE RECALL HAS NOTHING TO DO WITH MY VEHICLES BRAKING ISSUE. NOW I AM BACK TO SQUARE ONE, WILL BRING THE VEHICLE TO OTHER NISSAN SERVICE.