NHTSA Complaint #11244026 — 2012 HYUNDAI GENESIS ENGINE

Complaint Details

ODI Number	11244026
Vehicle	2012 HYUNDAI GENESIS
Component	ENGINE
Date of Incident	August 5, 2019
Date Filed	August 14, 2019
Mileage	31,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

AT 31,500 THE AIR CONDITIONING COMPRESSOR FAILED. THERE ARE NUMEROUS POSTS FROM OTHER OWNERS ABOUT THE COMPRESSOR FAILING. HYUNDAI WILL NOT SHARE THE TSB'S ABOUT THIS KNOWN ISSUE. AN AC COMPRESSOR SHOULD LAST AT LEAST 50,000 MILES AND IN REALITY A LOT MORE MILES. THE VEHICLE WAS IN MY GARAGE PARKED AND THE COMPRESSOR WENT BAD. I FOUND OUT THE NEXT TIME I STARTED THE CAR AND THE COMPRESSOR DID NOT WORK. THE COMPRESSOR INSIDES WERE PLASTIC ACCORDING TO THE HYUNDAI MECHANIC JACK THAT WORKED ON THE CAR AT SAN TAN HYUNDAI. THE FEDERAL GOVERNMENT SHOULD NOT LET HYUNDAI SELL JUNK THEN CHARGE FOR REPLACEMENTS.

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