NHTSA Complaint #11243759 — 2004 DODGE SPRINTER 2500

TL* THE CONTACT OWNS A 2004 DODGE SPRINTER 2500. THE CONTACT RECEIVED AN UNKNOWN MANUFACTURER RECALL NOTICE REGARDING THE MALFUNCTION INDICATOR LAMP. THE CONTACT TOOK THE VEHICLE TO WALNUT CREEK CHRYSLER JEEP DODGE RAM (2404 N MAIN ST, WALNUT CREEK, CA 94596, (888) 377-2513) TO BE SERVICED PER THE RECALL. AFTER THE RECALL REPAIR WAS PERFORMED, THE ENGINE FAILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK TO THE DEALER WHERE HE WAS INFORMED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE AND ASKED FOR A LOANER VEHICLE; HOWEVER, THE MANUFACTURER DECLINED HIS REQUEST. THE FAILURE MILEAGE WAS 114,600.