NHTSA Complaint #11243669 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11243669
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	August 5, 2019
Date Filed	August 13, 2019
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

3/19/2019 VEHICLE WAS TAKEN IN FOR LOSS OF POWER, WAS TOLD CATALYTIC CONVERTOR NEEDED REPLACING, IT WAS REPLACED AND VEHICLE WAS FIXED 8/5/2019 VEHICLE WAS TAKEN IN FOR LOSS OF POWER AND SHIFTING, WAS TOLD CATALYTIC CONVERTOR NEEDED REPLACING. THERE ARE RECALLS ON 1.6 ENGINE BUT NOT 2.0 ENGINE, AS I WAS TOLD, SO 4.5 MONTHS LATER I AN HAVING TO REPLACE THE CONVERTOR AGAIN. SPOKE W/KIA SEEMS TO BE A RUN AROUND, KEEP TELLING ME IT TAKE 2 - 3 BUS DAYS, AS OF THIS ITS BEEN 6 DAYS

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