NHTSA Complaint #11243663 — 2014 GMC SIERRA 2500

TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. WHILE DRIVING AT A LOW SPEED AND ATTEMPTING TO MAKE A TURN, THE STEERING LOST POWER WITHOUT WARNING FOR A FEW SECONDS. THE VEHICLE WAS TAKEN TO COURTESY BUICK GMC (205-718-7565, LOCATED AT 1857 EDWARDS LAKE RD, BIRMINGHAM, AL 35235), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED OPTIONS SINCE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT DISAGREED, STATING THAT THE COST WAS TOO HIGH. THE FAILURE RECURRED MORE FREQUENTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.