NHTSA Complaint #10881436 — 2014 GMC SIERRA 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10881436
Vehicle	2014 GMC SIERRA 2500
Component	STEERING
Date of Incident	February 3, 2014
Date Filed	June 29, 2016
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WE HAVE PROBLEMS STARTING THE TRUCK . YOU CANT JUST TURN THE KEY IT TAKES YOU WIGGLING IT AND PULLING IT OUT OF THE IGNITION SOME TIMES FLIPPING YOUR KEY JUST A PAIN IN THE NECK. HAD IT CHECKED A YEAR AGO AND THEY SAID IT WAS THE WAY WE WERE STICKING THE KEY IN AND IT WORE DOWN THE KEY. SO THEY MADE US A NEW KEY. IT WORKED FOR A WEEK OR SO AND WENT RIGHT BACK TO DOING THE SAME THING. SO NOW WE JUST DEALT WITH IT . TILL NOW .... NOW IT TAKES ABOUT 3 TO 5 MINS TO GET THE KEY TO TURN AND IS OUT OF WARRANTY AND I REALLY THINK IT WAS AN IGNITION PROBLEM NOT A KEY PROBLEM. THE TRUCK ONLY HAS 55,000 MILES ON IT. IM SO FRUSTRATED WITH MY NEW TRUCK. I HAVE A 04 SUBURBAN 223000 MILES ON IT AND STILL HAVE NO PROBLEMS WITH TURNING THE KEY.

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