NHTSA Complaint #11243588 — 2013 FORD FOCUS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11243588 |
| Vehicle | 2013 FORD FOCUS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 45,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
CAR HAS HAD TRANSMISSION ISSUES SINCE WE BOUGHT IS NEW. WE TOOK THE CAR IN SEVERAL TIMES FOR HESITATION, SLOW TO CATCH GEARS WHEN ACCELERATING AND STUTTERING. REPLACED SENSOR AND TOLD US TO PUSH THE GAS TO THE FLOOR AND LET IT GO THROUGH THE GEARS TO REST THE SYSTEM (DO AS NEEDED). WE FIND OUR SELVES AGAIN NEEDING TO REPLACE TRANSMISSION PARTS. NOW THEY TELL US IF IT IS NOT FIXED SOON THE CAR COULD SLIP INTO NEUTRAL ON THE HIGHWAY OR WE COULD LOOSE REVERSE. NOT SURE WHY WE ARE NOT COVERED BY THE EXTENDED WARRANTY. I FEEL THAT A DEALER TELLING YOU THE CAR CAN GO INTO NEUTRAL ON THE HIGHWAY IS TELLING ME THAT THE CAR IS UNSAFE.
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