NHTSA Complaint #11243111 — 2017 SUBARU FORESTER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11243111
Vehicle	2017 SUBARU FORESTER
Component	AIR BAGS
Date of Incident	August 9, 2019
Date Filed	August 11, 2019
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE SRS AIRBAG SYSTEM WARNING LIGHT TURNED ON WHILE THE VEHICLE WAS IN MOTION, WITHOUT A PASSENGER SITTING ON THE FRONT PASSENGER SEAT. AFTER PARKED THE VEHICLE AT A SAFE PLACE, I TURNED OFF THE ENGINE AND THEN RE-STARTED IT, THE WARNING LIGHT WAS STILL ON. ALSO TESTED WITH A PERSON SITTING ON THE FRONT PASSENGER SEAT, AND SRS AIRBAG SYSTEM WARNING LIGHT AND PASSENGER AIR BAG IS OFF. THIS SRS AIRBAG WARNING LIGHT KEPT ON SINCE THEN, THE PASSENGER AIR BAG IS ALWAYS OFF NO MATTER WHETHER THERE IS A FRONT PASSENGER. THIS VEHICLE IS 2-YEAR OLD WITH 2,3000 MILES.

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