NHTSA Complaint #11242918 — 2016 SUBARU CROSSTREK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11242918
Vehicle	2016 SUBARU CROSSTREK
Component	ELECTRICAL SYSTEM
Date of Incident	July 29, 2019
Date Filed	August 9, 2019
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

NOT ABLE TO REMOVE KEY FROM IGNITION HAVE TO TAKE THE VEHICLE OUT OF PARK PUT IT BACK IN PARK IN PARK AND SOMETIMES REPEAT THEN ABLE TO REMOVE KEY FROM IGNITION. DEALERSHIP SAYS IT'S NOT COVERED UNDER THE MANUFACTURER'S WARRANTY THE SERVICE ADVISOR NEE EXACTLY WHAT THE ISSUE WAS AS THEY JUST DID THE REPAIRS TO ANOTHER VEHICLE THE PART IS TRANSMISSION PLATE GUIDE ASSEMBLY LOCATED IN THE SHIFT CONSOLE THAT COST $50 AND $350 FOR LABOR WITH A TOTAL OF $400. MY VEHICLE IS NOW AT 40,000 MILES.

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