NHTSA Complaint #11242856 — 2016 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11242856 |
| Vehicle | 2016 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 116,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS BURNING AN EXCESSIVE AMOUNT OF OIL. THE CONTACT CHECKED THE OIL AND NOTICED THAT THE DIPSTICK WAS DRY; HOWEVER, THE OIL WAS DARK AFTER IT WAS CHANGED. IN ADDITION, THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MATTHEWS AUTO GROUP (3721 VESTAL RD D, VESTAL, NY 13850, (607) 584-5354) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED. IT WAS DETERMINED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL, BUT THERE WERE NO VISIBLE LEAKS. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 116,000.
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