NHTSA Complaint #11242827 — 2012 DODGE DART

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE TRANSMISSION SERVICE WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS LATER TAKEN TO NORTHWEST HILLS CHRYSLER JEEP DODGE RAM (2033E MAIN ST, TORRINGTON, CT 06790, (860) 482-0700) WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN UNKNOWN RECALL REGARDING THE BRACKET IN THE TRANSMISSION. THE DEALER DIAGNOSED THAT A NEW TRANSMISSION CONTROL MODULE (TCM) WAS NEEDED. THE TECHNICIAN INFORMED THE CONTACT THAT THE TCM WAS PART OF THE RECALL. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, WHILE DRIVING, THE TRANSMISSION WAS NOT SHIFTING CORRECTLY. WHEN THE CONTACT ARRIVED HOME, THE GEAR SHIFTER FAILED TO SHIFT OUT OF GEAR. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER. 59535744. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS INVALID.