NHTSA Complaint #11242670 — 2015 DODGE DART

TL* THE CONTACT OWNS A 2015 DODGE DART. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN), BUT THERE WERE CURRENTLY NO REMEDIES FOR THE RECALL. WHILE DRIVING AND ATTEMPTING TO SHIFT THE VEHICLE FROM PARK INTO DRIVE, THE SHIFTER WOULD NOT MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT LEFT THE VEHICLE AT THE SCENE OF THE FAILURE AND CALLED A FAMILY MEMBER TO TAKE HER HOME. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED THAT THERE WAS A TEMPORARY REMEDY FOR THE VEHICLE. SHE WAS REFERRED TO WAYNESBORO CHRYSLER DODGE JEEP RAM (480 US-25, WAYNESBORO, GA 30830, 706-303-0945) WHERE SHE WAS INFORMED THAT WHILE THERE WAS A TEMPORARY REMEDY AVAILABLE FOR THE VEHICLE, THE CONTACT WOULD BE RESPONSIBLE FOR THE DIAGNOSTIC FEE, AND PARTS AND LABOR COSTS. THE CONTACT WAS ALSO INFORMED BY THE DEALER THAT SHE WOULD BE REIMBURSED FOR THE PAYMENTS MADE TOWARDS THE REPAIR IF THE DIAGNOSTIC DETERMINED THAT THE RECALL DEFECT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.