NHTSA Complaint #11242409 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11242409
Vehicle 2016 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 28,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

CAR SHAKES ERRATICALLY WHEN TRYING TO ACCELERATE AND HAS NO POWER AFTER HITTING ACCELERATOR. IT STRUGGLES TO GET ANY POWER TO GET GOING AFTER BEING STOPPED AT A RED LIGHT. GEAR CHANGES GET STUCK AND I HAVE LITERALLY BEEN STUCK IN MIDDLE OF INTERSECTION WHILE DOING A LEGAL U-TURN IN A BUSY BUSY LA INTERSECTION WITH MY 10YR OLD IN THE BACK SEAT AND THE ONLY WAY TO GET OUT OF THE SITUATION WAS TO TURN CAR OFF AND TURN ON AGAIN WHICH POSES A MAJOR SAFETY ISSUE FOR BOTH MY DAUGHTER AND MYSELF. TOOK CAR IN TO SERVICE LAST WEEK AND THEY SUPPOSEDLY FIXED ISSUE BUT ONE WEEK LATER HERE WE ARE WITH SAME PROBLEM. SERVICE TOLD ME IT LOOKS LIKE SOLENOID IS GOING OUT. WHICH SEEMS STRANGE FOR A 2016 CAR WITH ONLY 27,000. SO IF THIS WAS THE CASE WHY NOT CHANGE IT BEFORE IT WAS SOLD TO ME. ALSO CAR HAD PRIOR ISSUES BEFORE IT WAS SOLD TO ME ACCORDING TO SERVICE. I SMELL RECALL???? I HAVE NO DOCUMENTATION BUT THE DEALER HAS ALL SUPPORTING PAPERWORK.

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