NHTSA Complaint #11242021 — 2012 DODGE DART

THERE'S AN ACTIVE RECALL ON MY 2013 DODGE DART AERO FOR THE SHIFTING CABLE BUSHING. I WAS DRIVING HOME FROM WORK AND MY TRACTION CONTROL LIGHT CAME ON, I LOST THE ABILITY TO ACCELERATE, MY CAR WASN'T REGISTERING IT WAS IN PARK SO I COULDN'T TURN IT OFF. I HAD IT TOWED TO A DEALERSHIP ON MAIN STREET IN NORRISTOWN, PA. MOPAR SAID THE PART WON'T BE SHIPPED TO DEALERS FOR THE RECALL UNTIL THE END OF AUGUST SO THEY WANT TO PUT ANOTHER FAULTY PART IN. THEY ARE TELLING ME I HAVE TO PAY FOR IT AND MOPAR SAYS THEY ARE NOT DOING AT REPAYMENTS. THEY HAVE ALSO REFUSED TO GIVE ME A LOANER CAR IN THE MEAN TIME. I DON'T FEEL AS A CONSUMER THAT I SHOULD HAVE TO PAY FOR THIS OR A RENTAL BECAUSE THIS IS A RECALL ISSUE. IT IS NOT SAFE TO DRIVE THIS CAR. I WAS VERY LUCKY NO ONE ELSE WAS ON THE ROAD WHEN MINE FAILED, AND THAT I WAS ABLE TO PULL OVER SAFELY WITHOUT HARMING MYSELF OR ANYONE ELSE.